Deckbook Privacy Policy

We collect information directly from you, from public forms and booking flows on Deckbook, from connected service providers involved in billing or delivery, and automatically from browsers and devices that interact with the platform.

Depending on how you use Deckbook and where you are located, we process personal data because it is necessary to provide the service and perform our contract with you, because it is in our legitimate interests to operate, secure, and improve the platform, because you ask us to communicate with you or submit a booking request, because we need to comply with legal obligations, or, where required, because you consent to specific processing.

If we rely on consent for a particular use, you can withdraw that consent at any time, although that will not affect processing that already occurred before withdrawal.

If you publish an artist page, the profile information, media, links, and booking-readiness details you choose to make public can appear on public Deckbook pages, in discovery surfaces, and in shared links.

Please avoid publishing personal data or confidential information that you do not want visible to promoters, organizers, or the public.

We may share information with service providers that help us operate Deckbook, including authentication, hosting, storage, analytics, email, and payments vendors.

Today, those providers may include Supabase for application data, authentication, and storage, Stripe for payment and subscription infrastructure, Resend for transactional email delivery, and PostHog for analytics and product measurement.

We may also disclose information when reasonably necessary to comply with law, enforce agreements, investigate abuse, protect rights or safety, or in connection with a merger, acquisition, financing, or asset transfer.

Deckbook uses cookies and similar technologies for authentication, session continuity, security, performance, and analytics. Some of these technologies are necessary for the platform to function properly.

We use analytics tools such as PostHog to understand page views, product flows, and platform usage. Browser or device settings may allow you to limit certain cookies, though parts of Deckbook may not work properly if those settings are disabled.

We keep information for as long as needed to provide the service, maintain business records, resolve disputes, enforce agreements, and meet legal obligations. Public content, support records, booking records, and analytics logs may remain in backups or archives for a period after deletion or account closure.

We use reasonable technical and organizational measures designed to protect information, but no method of transmission or storage is completely secure and we cannot guarantee absolute security.

You can update much of your profile and public page information directly in your account. You can also contact us if you need help correcting, deleting, or exporting certain information.

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or request portability of certain personal data. You may also have the right to complain to your local data protection regulator. To make a privacy request, contact support@deckbook.io.

Deckbook may use infrastructure and service providers in multiple jurisdictions. By using the platform, you understand that information may be transferred to and processed where we or our providers operate, subject to safeguards required by applicable law.

We may update this Privacy Policy from time to time. The updated version becomes effective when posted unless a different date is stated. Questions or requests about privacy can be sent to support@deckbook.io.