Contact
Public support for artists, promoters, and platform questions.
If you need help with discovery, live artist pages, pricing, or booking flow questions, email us and include the context that will help us reproduce it quickly.
support@deckbook.io
Email is the main support channel.
Public browsing and booking questions do not require a dashboard login.
Best for
- Artist page questions before you create an account.
- Promoter and organizer questions about browsing or booking.
- General platform, pricing, or public-page support.
Include these details
- What you expected vs what happened.
- The exact public page or route if one is involved.
- Screenshot or short screen recording when possible.
- Your artist handle or account email if you already have one.
Reply expectations
- Email is the main support channel.
- Use one thread per issue so context stays together.
- If your question is about public browsing or booking, no dashboard login is required first.